7 Potential Legal Issues for Your Business and How to Avoid Them

Of all the different types of issues that a business might face, perhaps none can be as devastating as legal ones. This is perhaps because of how they can take a business by surprise and severely hurt its bottom line. As a business owner, protecting your business from litigation should be at the top of your priority list, even though research tells us that as much as 90% of all businesses are engaged in litigation at any given point in time.

The following is a list of seven potential legal issues every business owner could be faced with and how to handle them.

1. Intellectual Property: Trademarks, Copyrights, and Patents
Intellectual properties like trademarks, copyrights, and patents are all essential elements of running a business and in some cases, can play a significant role in making or breaking that business if not handled properly. From being sued for infringing on a copyright or trademark, to earning vast sums of money from a held patent, there are numerous business and legal ramifications that a business could be faced with from improperly handling any of these elements.

More often than not, a business owner will unlikely be able to handle such matters on their own and will need the expert advice and guidance of a business attorney who also handles trademark issues.

2. Taxes
Taxes are unavoidable and every registered company has to pay them. To ensure compliance with all relevant tax laws that are applicable to your business, a business owner must have a thorough knowledge of which business taxes to pay, when to pay them, how to calculate the tax rate and amount, and more.

While some people often decide to avoid or evade paying their taxes, such actions can have dire consequences if it runs afoul of the law. Given that many people often find paying their tax burdensome, it behooves them to rather find what legal and legitimate options are available to them to reduce their tax obligation (tax avoidance,) rather than going the more illegal route of tax evasion. This without a doubt is something that an experienced tax attorney can help with.

It should be noted that anyone dealing with tax matters should always consult with an accountant. For one, they have the know-how and experience when it comes to helping you save as much money on the taxes that you may otherwise owe the IRS. For instance, they will be able to advise that a simple thing like creating an LLC instead of a Corporation for your business means that you will not be subject to double taxation that Corporations are subjected to.

3. Discrimination/Harassment Cases
Discrimination or harassment can be a serious problem in an integrated workplace with workers from various ethnic and religious backgrounds, as well as social classes. A company’s ability to handle such complex human interactions can play a key role in limiting the potential damage that can be done if cases of discrimination or harassment are ever brought against it.

It is exactly for this reason that the company must be well equipped to handle co-worker disputes when they arise. Holding regular meetings and feedback sessions with staff will allow for the “policing” of these transgressions and ensure that it does not occur in the office, or that it is nipped in the bud as soon as it does.

4. Signing a Commercial Lease

While a growing number of people are starting to run their businesses from their homes, therefore not needing to lease an office space, the fact remains that the vast majority of businesses still operate from leased commercial space. Thought must therefore be given to the needs of the business in terms of office space, amenities, infrastructure and layout of the building, and much more, to make sure it satisfies the operational needs and regulatory requirements of the business.

Signing a lease puts a business owner into a fixed arrangement with the building owner for a specified time period, often involving a substantial amount of money. It is, therefore, preferable to seek professional help in reviewing both the facility you are considering leasing, and the attached lease. Doing so will ensure that there are no unfavorable terms hidden in the contract while making sure that the property meets all legal and/or regulatory requirements before you sign.

5. Employment Agreement with Non-Competes

A non-compete agreement is a written legal contract between various parties (oftentimes an employer and employee) specifying that the one-party will not enter into or start a business similar to that of the other party. The non-compete agreement lays out binding terms and conditions about the employee’s ability to work in the same industry and/or with competing organizations upon employment termination from the current employer.

Employers benefit from non-compete agreements because they keep a former employee from sharing company knowledge, trade secrets, client lists, potential clients, strategic plans, and other information that is confidential and proprietary to the employer with competitors.

Employees on the other hand benefit from non-compete agreements because they receive something of value in return for signing the non-compete. In most cases, the item of value is the job offer. A promotion or raise in return for the signature also qualifies as something of value.

However, it is not impossible that some terms in a non-compete might be unfair, or perhaps even outright unlawful, therefore a potential employee must be sure that he or she is not being put in an unfair situation by signing such a contract.

6. Non-disclosure Agreements

A business owner will often need to use one of two types of Non-disclosure agreements (NDA)- a mutual or general NDA. The general non-disclosure agreement will usually stipulate that only one side can share confidential information with the other side. On the other hand, a mutual non-disclosure agreement states that each side may share confidential information with each other.

An improperly drafted NDA that leaves a lot of scope for (mis)interpretation, which could then lead to litigation, is perhaps one of the main reasons to use professional legal help in getting such document drafted, to ensure that it adequately serves the purpose for which it is needed, as well as protecting the interests of all parties involved.

7. Vendor Contracts

Subcontractors and vendors help businesses boost productivity, and oftentimes at a more cost-effective rate than full-time employees. Sometimes, they are simply unavoidable. Some of the things that a vendor or a subcontractor agreement will outline include:

  • The scope of a project
  • Payment terms
  • Terms and conditions.

A properly written contract agreement can help reduce the risk of dispute because it defines the relationship and sets clear expectations that both parties can consult as the job progresses. And even when a dispute does arise, such a contract will provide the basis upon which mediation or litigation will be based, barring any other external considerations. This is exactly why each party to a contract must read and properly understand all the terms of a contract, including any fine print, before signing it. Otherwise, consult with a contract lawyer for assistance.

Read More
Sanju January 25, 2021 0 Comments

11 Best Practices for Creating an Awesome eCommerce Site (And the Mistakes to Avoid!)

With the outbreak of the COVID-19 pandemic, the eCommerce industry is rapidly booming, now more than ever. There are an estimated 12 million to 24 million eCommerce stores worldwide, but only 1 million of them make more than $1000 a year!

Hence, there is plenty of room for growth for eCommerce stores around the world. If you want your eCommerce store to stand out amongst the millions of other stores, you should follow certain best practices that will increase the chances of your eCommerce store’s success.

Let’s look at some of the best practices you must follow and the mistakes that you must avoid to create a successful eCommerce site.

1. Simplify your Payment Process

Smooth payment experience is the primary expectation of most buyers. How many times have you decided not to purchase from a website simply because you were not sure of their payment process? Plenty of times, I’m sure! You can simplify your eCommerce store’s payment experience by:

  • Offer risk-free payment options such as money-back guarantee and easy return policies.
  • Make your payment process hassle-free by reducing the number of steps and increasing the number of payment options.
  • Disclose any additional costs upfront. Try not to add additional charges such as taxes or duties during the last step of the checkout process.
  • Ensure that your payment pages load quickly (preferably within 3 seconds) to stop your users from getting frustrated.
  • And most importantly, ensure that your website and payment gateway are highly secure. Use an SSL certificate or Wildcard SSL(for Unlimited Subdomain) for your website and take all necessary security measures that safeguard customer data privacy.

2. Prioritize SEO

Search Engine Optimization (SEO) enables your website to rank on the 1st page of Google’s organic search results. This can be highly beneficial for your eCommerce store as around 49% of buyers start their journey from a search engine.

Perform keyword research for your website, and optimize your product pages and content for these keywords. Start blogging on your eCommerce website and implement content marketing strategies for your content. This will be super-useful for your website’s SEO as it will bring in a lot of traffic for the initial stages of your sales funnel. Also, build backlinks for your site using strategies such as guest posting, email outreach, broken link building, etc.

3. Adhere to Web Accessibility Guidelines

Around 20% of Americans are known to be disabled in some way. This means that 1 out of 5 visitors will leave your website if they encounter accessibility issues. Moreover, numerous eCommerce sites, both small and large, have been filed with web accessibility lawsuits because of non-compliance with ADA regulations. Hence, it is imperative that you adhere to web accessibility guidelines for your eCommerce site.

The frequently changing accessibility guidelines and numerous product pages on your website can make it challenging to keep up with web accessibility compliance at all times.

An AI-based automatic web accessibility software can be the best solution to save your company from expensive web accessibility lawsuits. On top of that, it’ll open your store to more revenues from web surfers that could not purchase prior to making your website accessible.

Such tools will scan your website for accessibility issues and fix them automatically.

4. Build an Email List

Did you know that effective email marketing can yield up to 4400% ROI for your eCommerce business? Many eCommerce companies overlook the possibility of email marketing. You can avoid this by taking proactive steps today.

  • Collect email lists and build a base of email subscribers.
  • Do not always send promotional emails. Instead, share your blog posts or other valuable content that add value to your consumers also once in a while.
  • Offer special discounts to your email subscribers.
  • Always personalize your emails. Segment your subscribers into different lists based on demographics, buyer journey stage, interests, etc. and send personalized emails to each list. This will rapidly improve your conversion rates.

5. Offer Easy Navigation and Searchability

Easy navigation around the website and ease of searchability are no brainers for eCommerce websites. Complicating these will definitely leave your visitors frustrated and result in increased bounce rates.

Hence, offer intuitive navigation options such that all the pages on your website can be accessed within 2 to 3 link clicks. Offer enhanced searchability using features like auto-complete.

6. Improve your Website’s Speed and Performance

Website speed is super-important for your eCommerce store. Ensure that all your web pages load within 3 seconds or less. Implement strategies such as page caching, browser caching, JS and CSS minification, and lazy load for images to improve your website’s speed and performance. You can check the speed of your website using Google’s Page Speed Insights tool.

7. Use High-Quality Product Images and Videos

Low quality, blurry, and inaccurate images are a huge no for modern-day eCommerce sites. In fact, studies show that 33% of buyers prefer to view multiple photos and 60% prefer a 360-degree vision of products before making a purchase!

Provide top-notch experience to your website visitors by adding high resolution and accurate images to all your products. You can take your UX up a notch by adding demo videos for your products.

8. Add Comprehensive and Accurate Product Descriptions

Accuracy of product descriptions is again crucial for improving your eCommerce sales. When potential customers land on a not-so-popular eCommerce site, they are likely to have a lot of objections before making any buying decisions. Providing thorough and accurate product descriptions can remove such objections to a great extent.

Ensure that you include all the specifications and features of products. Also, ensure that the information you provide is 100% accurate.

9. Ensure that your Site is Mobile-Friendly

It’s no news that most of your website visitors use mobile devices to browse and make purchases from your site. 82% of internet users in the US have used mobile devices for shopping online. If your store is not mobile-friendly, then you are missing out on a lot.

  • Ensure that your website design is responsive and adapts to all screen sizes.
  • Take efforts to reduce mobile page load speed.
  • Ensure that all the elements of your site are the same for both the mobile and desktop versions.
  • Use Google’s free test to ensure the mobile-friendliness of your site.

10. Leverage Influencer Marketing

Influencer marketing is one of the best ways to build credibility and popularize your eCommerce store. Unfortunately, very few are taking advantage of this strategy.

Analyze and make a list of social media influencers, thought leaders, or celebrities relevant to your industry. Reach out and collaborate with them by campaigning on major social media platforms where your target audience tends to hang out.

Such influencer collaborations can significantly add to your eCommerce store’s credibility. You’ll gain quick popularity and will ultimately achieve massive success.

11. Personalize the Buying Experience

Personalization is vital for attracting new customers and retaining them as loyal customers. You can personalize your eCommerce website by gathering information about the users’ demographics, interests, buying habits, etc.

Using these data, you can provide an ultra-personalized shopping experience to your customers by customizing your home page based on recently viewed products or featuring products that users of similar demographics tend to be more interested in.

You can also consider using an AI-powered fully-automated eCommerce personalization and conversion optimization platform like Dialogue that generates personalized messages automatically based on your audience’s specific preferences and sales patterns.

The platform tracks and analyzes user behavior on-site to provide the best possible custom journey that’ll increase the likelihood or purchases.

To Conclude

Building and running an eCommerce store can be quite daunting for many store owners. It’s easy to get overwhelmed and lost amongst millions of other eCommerce sites.

By following these strategies, you have a chance to stand out and beat your competitors with ease. Hence start your journey towards building a high-successful eCommerce website today!

Read More
Sanju January 25, 2021 0 Comments

Is your logo pleasant?

Logos are an essential part of any business. A custom logo of a company is the face of the brand. It attracts the viewer’s attention and holds the power to convert a viewer into a customer.

Logos are designed in such a manner that they represent values, mission and convey a message of brand through it to the viewers. They can be memorized in just a glance. But not just every logo can do that. Only a well designed and thoughtful logo has above qualities. If you create such a logo, half of your work of branding is done.

A logo design must be pleasant and appealing. Too harsh and bright or too dull designs are generally disliked by the audience. So, what do you need to do or what are the things that you need to take care of to create a pleasant logo. If you don’t know, check out the points mentioned below.

Or the other situation can be you just created your logo and are wondering whether it is pleasant or not. You can check the points below and compare it with yours.

Consider Colour Blind People

Before beginning, you must know what your target audience consists of. Whatever they might be, colour blind people will surely be one of them. Colour blindness affects 1 in 12 men and 1 in 200 women. This seems a small value. But if considered nationally or globally it makes millions of people. So, your logo must consider their condition as well. Moreover, many famous people like Mark Zuckerberg are also colour blind. Therefore, it is obvious you cannot neglect such potential customers.

Colour blind people have a difficulty seeing red, green and purple colours usually. They can only see blue and yellow clearly.

Also, there are a few combinations of colours that are disastrous, taking colour blind people under consideration. For instance, avoid combinations of red and green, green and brown, blue and grey, blue and purple, green and grey, etc. These colours might get mixed up and just appear as a hue to them.

Go for Black and White first

While designing custom logos for your company, first work on logos in black and white shades solely. You can add colours on later stages after completing the designing work.

Black and white coloured logo design will provide you with much more clarity on the concept.

If it seems pleasant to the eyes and complement values of the company, you can go with it.

There are various tools available online to check your logo in black and white. Designhill logo Maker is a great tool to create logo designs easily and perfectly.

Contrast

Sufficient contrast is must in logo design. Contrast makes readability of text or other elements easier.

For example, if you choose pale pink colour with white text, readability will be minimal. However, choosing bright colours like red can be helpful in such a case. Usage of red with white creates a much needed contrast.

Online softwares or tools can be used to check the contrast ratio of colours used in logos. 4.5:1 is considered acceptable in logo designs.

Icons

Symbols and icons are responsible for conveying different values through them. Symbols can be of different shapes or beautiful arrangement of icons or alphabets.

To add to this, shapes convey different messages through them. In the case of a circle, it is a symbol of unity and completeness. Next, the square is famous for security and order and the triangle is a symbol of power and balance. 

So now you can use these symbols for different purposes.

Moreover, usage of shapes make logos more accessible and powerful in various aspects.

Fonts

After colours and symbols, the next item that the human mind gets attracted to is, fonts.

Fonts also represent various values. You can use different font styles to communicate your brand’s image.

For instance, if you want your brand to look professional and sophisticated, go for serif fonts. But if you choose to look free, charming and enjoyable then use sans serif style.

The main focus of ours is to make the logo look pleasant and accessible. In that case, choosing a clear font that is readable is more favourable.

Simplicity

Avoid using too many details in your logo design. More the details, more the components, lesser the value of the logo.

Adding too many elements results in loss of purpose.

Create a logo that is simple and minimalistic. It should be able to convey a message with the least effort.

Famous brands’ logos are a perfect example of this case. Logos of Facebook, YouTube, Apple, Mercedes etc are all very simple. They do not contain too much detail in them.

Therefore, thrive for minimalism to create outstanding logo design.

Creating a custom logo that is pleasant and attractive is not difficult. You can create one very easily by following some tips given in this article. Also, there are numerous online tools that can help you out with expert advice. Just relax a little and then start working.

Read More
Sanju January 24, 2021 0 Comments

What Is The Significance Of The Logo Design For The Business?

Businesses have one common aspect in their advertisement. It is the Logo the representation of the business.

The business of any kind is based on the recognition as well as the power of execution of the promises done with the audience. Several businesses are working on their rebranding; some are working for the launch of new brands or products. However, these new brands or businesses acknowledge the role of the logo in their advertisement as well as their social media marketing plans. Logos can have both words or design and characters. It depends on the business what they choose to have. If you are one of the existing businesses in the industry and you are looking for the re-branding of your advertising items, you must first look for the new logo. 

For constant sponsorships, investments, and engagement of the audience, you are required to work hard on your logo as well as the brand itself. It is important to change the logo of the company once in a decade because it gets too old, customers will get bored with your advertising strategies. Logo Design Melbourne If not rebranding, but some twist and turns will help your logo to become modern and up-to-date for the society. Here are some of the significant points suggested by the Logo Design Service, you must consider while working on the project or the branding of your business.

  • If you are assessing the performance of the logo, you must observe if the logo is fulfilling the brand’s promises.
  • Look for the unique character within your logo
  • Make sure your logo is easy to be recognized
  • Ensure that your logo can be used in a variety of styles and sizes
  • Must have something trendy and traditional in the logo

Design A Logo For Your Business

Start planning for a logo, if you are deciding to start your business. It can be even e-commerce or online business. The logo is one of the best forms of communication for the company and the audience. It helps the customer to know more about the company and its related services. 

Logo: Creates Trust And Faith

It is among the few benefits of having a logo. The logo will provide authenticity to your product or services. Once the customer has a good experience with your services or products, the logo will become recognizable or the best services. It will become the badge for the people to recall and recommend to other people. With the logo, a company or the brand tries to make customers perception about the brand and its relevance in life. It guides the person to use it and trust the outcomes. 

Do Different From The Rivals

Several companies are working in the food industry, so here is your game to make your place in the market by providing something unique. Several people are coming up with shoes, bags, or equipment to make human life easier. If you are one of them, you must start a company with a unique statement as well as a logo. So that you stand, out in the market and create your space in the hearts of customers. You can use a unique shape, design, outline, font typeface, or colors to make it different from other logos. 

Logo: Relationship With Customers

Businesses require steady growth, and for that, the marketing and advertising team has to work hard to build strong relationships with the customers. Consumers of the business must have positive vibes towards your business, be it pricing, advertising, good –quality product, or distribution. Everything should appeal to the customers to believe in the brand. This will eventually lead the consumers to have a strong bond with the brand and become a loyal customer. 

Logo: Builds Brand Identity

According to the Logo Design Service, the logo helps you to build an enormous pleasant brand identity in the mind of sellers, retailers, and most importantly consumers. The logo helps people to recognize the product as well as to market the product through the brochure, posters, or social media posts with relevant content. The designer’s job is crucial and critical to providing the best design solution for the logo. As well as to make sure that, the logo has a long-lasting impact on the audience.

Read More
Sanju January 22, 2021 0 Comments

How Does a VPN Ensure Maximum Cybersecurity?

Virtual Private Networks are gaining user attention and immense popularity because of their ability to provide online freedom. But how does a VPN service do that? Is your best high-speed VPN actually keeping you safe in the digital world? Does it hide you from other internet users on the network? Read the article to find out how a VPN’s end-to-end encryption mechanism helps you become almost ‘anonymous’ without going incognito.

How does a VPN work?

Before we attempt to answer whether a VPN really ensures maximum security and privacy, let us take a look at its basic function. A VPN is a secure connection established on a conventional Wi-Fi network. This is a cybersecurity tool which masks the IP address and enables the user to access the internet anonymously. It passes the overall internet traffic from a secure tunnel and that’s how it got its name – Virtual Private Network.

VPN and Cybersecurity

Here’s how you can fulfil your cybersecurity resolution by subscribing to a VPN service:

1.   VPN provides network-level security.

Most digital security enthusiasts install an antivirus program on their device thinking it would save them from malware, adware and ransomware. No matter how advanced your antivirus is, it can only provide limited coverage on the network. A VPN, on the other hand, can provide maximum network-level security because it guarantees end-to-end encryption. Users who are already using the best high speed VPN for remote working, streaming or online gaming should consider configuring their VPN details on their Wi-Fi routers to achieve the highest level of internet privacy.

2.   VPN protects users on public Wi-Fi.

Public Wi-Fi hotspots have thousands of active users and even half of these are not there to enjoy the free service. All they want is the pattern of other users’ online behaviors. These bounty hunters are basically cyber attackers involved in hacking, evil twin attacks and mand-in-the-middle man attacks; doing so helps them gain unauthorized access to other users’ sensitive information. Once they have the data they want, they can impersonate the other user to advance criminal activities or perform financial transactions to fund terrorism. That’s why cyber safety gurus suggest VPN-less internet users to avoid using public Wi-Fi for serious matters like banking or exchanging data files.

3.   VPN protects users from ISPs.

Most internet service providers generate revenue by selling the patterns of digital behavior. They often sell the data without modification, and in other instances, they process the data of online activities and use it to channel personalized advertisements and speed throttling. VPN protects your digital footprint and reduces fingerprinting whether you are using private windows or not. It does so by encrypting browsing queries so that no internet service provider, intruder, attacker or the network manager can figure out your online activity.

4.   VPN enables secure streaming and torrenting.

Most people only use VPN to stream geo-restricted shows and movies because they can’t view them otherwise without a VPN. If you already have a paid subscription of the best high speed VPN, it’s high time you start using the service while torrenting too. Doing so will hide your IP address on torrent client websites providing you ultra-security against hackers who are disguised as seeders or leechers.

What can happen if I don’t use a VPN?

If you don’t use a VPN, hackers and attackers on insecure networks can penetrate your connection and sniff sensitive data packets. Once they gain unauthorized access to either banking credentials or personally identifiable information, they can misuse it in countless illegal and unethical ways, including:

  1. Causing financial and non-financial damage to other users using your actual or digital identity.
  2. Uploading/selling users’ sensitive information on the dark web.
  3. Blocking your access to sensitive data and asking for a ransom to unblock.
  4. Blackmailing other internet users using your name or internet ids.
  5. Withdrawing your money saved in banks or other digital platforms like Paypal.

And finding the consequences, you definitely don’t want to fall victim to identity thefts, financial frauding or other cyber threats.

The Bottomline

In this digital age, VPN is really not an option, but a necessity that’s taking the internet by storm. While buying a VPN, ensure that it has a zero-logs policy, it does not store, process or sell user data and it has 256-bit AES encryption for split tunnelling. Some premium services do have other safety tools like ad-blockers, internet kill switches etc. All in all, the best high speed VPN should also be secure and reliable for data handling. You can gain an idea of the trustworthiness of a VPN provider from its terms of service and privacy policy.

Read More
Sanju January 20, 2021 0 Comments

How CRM software can manage a client’s relationship?

The most valuable resource of any company is its customers!!

In today’s economic environment, it is important to minimize the churn of customers and increase their profitability. And, this cannot be achieved without building trust and loyalty.

The foundation of trust is an effective customer management and an individual approach to each of them.

Good customer knowledge allows you to fundamentally change the business model: from an ineffective strategy of finding new customers for the proposed solutions, to moving to develop solutions for existing customers, taking into account their needs. This personalized service is a direct path to building loyalty, which means increasing the value of the customer base and the company’s success.

With technological progress, many Customer Relationship Management (CRM) software came into existence. The main aim of these types of solutions is to streamline the daily chaos of the businesses so that the customers can be prioritized. Saying that- CRM is an effective solution to manage the customer’s relationship is right!!

Table of Contents

What is CRM?
Why is CRM important?
CRM benefits to building customer relationships better
Great customer retention
Better knowledge of customer’s needs
More active communication
More protection of data privacy
Combine all your data into one user-friendly location
Sell more quickly
Update the sales methods
How to choose a CRM?
Concluding Remarks

What is CRM?

Customer Relationship Management (CRM) is translated as “customer relationship management”. Behind these words lies software that is designed to improve business processes in the company and make interaction with customers easier and more convenient for both parties.

In other words, the business gets the opportunity to keep customer data close at hand, thereby increasing the quality of service and the loyalty of its customers. Below are the benefits of CRM for your business:

  • Improves contact management
  • Improves customer retention and satisfaction
  • Improves sales management
  • Improves efficiency and productivity
  • Creates organization and team collaboration
  • Improves the accuracy of reporting and forecasting sales
  • Improves understanding of data for marketing and product development
  • Increases sales figures
  • Promotes business growth

Why is CRM important?

For many companies, their CRM is not just important – it is absolutely essential! To get the most out of your business, you need to build CRM into your business strategy. This will create a structure and organization for your company that will enhance efficiency, productivity and profitability.

Although it was originally designed for sales teams, the benefits of using CRM for an entire organization can be immeasurable. However, it is becoming increasingly important for marketers and customer service teams managing after-sales communications.

The software allows you to better understand how your business is performing by using actual sales data to eliminate guesswork from business decisions. It provides a complete overview of your customers and their activities, allowing you to create a truly customer-centric approach that will guide your customer service strategy.

CRM benefits to building customer relationships better

Great customer retention

Despite being the better asset in knowing and pleasing the new or potential customers, Customer Relationship Management works as the best software for keeping the existing customers satisfied.

The management solution has several customer retention advantages; you can hold your promises by notifying about upcoming appointments and also, send the follow-ups at a suitable time.

However, what makes it the best solution is that it enables you to reach the customers who have not shown interest in a while and even felt ignored. Of course, retaining the existing customers is very much economical than securing the new one. 

For sustaining the customer’s interest, customer relationship management assists you to manage the marketing activities; you can send free trial offers, email campaigns and publish the customer’s surveys on an appropriate time. So, with CRM you can increase customers retention rate easily.

Better knowledge of customer’s needs

Generally, when we know what to expect, we feel more convinced. Same is true when it is about the business. It is simple yet easy to upsell or cross-sell the customer when you know their purchasing needs.

As one of the advantages of CRM software is to assist the salespeople to sell faster and sell more, it is the access to the customer communication history via the entire customer journey that permits the sales reps to know the customer requirements.

When you understand the contact’s purchase history- when they purchase and when what contracts they were provided, what purchasing habits they explained, and how they convert them to the customers, you have to be proactive and have better or new offers at the suitable time.

The CRM system is also essential in offering the best customer service. Access to communication history makes it simple to provide on-time customer service. In just some clicks, you understand if the contact had some problems with the product, how the service requests were managed, and if they were pleased or not. Also, when they have issues of something in the past- it is your chance to restore the reputation and provide better customer experience.

More active communication

Don’t let your customers wait by immediately responding to their requests, which is a symbol of professionalism. Saving you and your customer’s time is the CRM system that provides you ready-to-use email and customizable templates, documents, letters, quotes, proposals, newsletters, etc.

It is being found that there are 90% of the businesses that do not leverage autoresponders for confirming they have got the customer service email.

The other benefit is that Customer Relationship Software also assists you to enlist email or SMS and schedule their dispatch months or weeks in advance. And, when it is about the customer service requests, best speed is a must.

Finding the contact information in just a click, the CRM software permits you to personalize the interaction, send replies and provide quick solutions to recurrent problems, send links to videos and FAQs, etc.

More protection of data privacy

Data privacy cannot be ignored in any case when you are handling a large amount of data. To fulfil the data privacy needs of the new EU regulations, it is more essential to secure the CRM software with the default GDPR (General Data Protection Regulation) related functionality

The major advantage of CRM is that it saves more effort and time as being GDPR compliant is a task in itself. Never forget the repulsive legal consequences when the privacy laws got violated.

The management software assists you to get and draft the contact’s permission to save and use personal information, sending the automatic alerts to every contact notifying that you like to store the data, email communication preferences to manage the customer’s subscription and also, setting up the rules for updating the personal information for several contacts- at one time.

Executing everything manually takes a lot of time and you can also even make several mistakes. However, CRM software for the same assures reliable, quicker and safer data processing. Additionally, it makes all communications GDPR complaints. All these efforts generate trust as you are now managing the customers’ data with total respect.

Combine all your data into one user-friendly location

Customer relationship management software centralizes the customer’s information. It makes all access to the information they require from one platform.

  • Customer’s contact details

Check out the customer’s phone numbers, email addresses, websites, mailing addresses, social media accounts and websites.

  • Over-all interaction history

Tracking of communication history from phone calls, email, customer support tickets and online chats, etc.

  • Customer history

Reference the buying history, length of customer relationships, and how the customers know the business.

●     Sell more quickly

One of the most productivity killers is handling data manually. From CRM software, you can automate the repetitive admin tasks to make the team spend more time selling and less time typing. It, also, assists you create the general sales process that provides the team the proper roadmap for securing deals and assists to lessen the length of the sales cycle. From the sales process, you can:

Update the sales methods

The sales methods offer the data you have to find out the main cause of delayed deals. Follow the steps to solve the issues and assure that the staff focuses on those efforts/activities that offer higher revenue.

  • Correctly analyze the sales

With the more precise sense of the win rate permits the sales manager to examine how many sales are closed by the team from the set realistic revenue goals and given a number of leads.

  • Hire new to speed quickly

The general process assures the training sales reps simple, fast, and almost foolproof, by showing salespeople what they require to do at each stage of the sale. Also, the rookie sellers make an instant impact once they learn the general steps in the sales process.

  • Offer more satisfying customer experience

When sales representatives drove potential customers to the sales stage, they did not expect that this might kill the transaction and destroy the relationship with the buyer. The sales process assures the seller does not promote the sale till the buyer is ready to move ahead.

How to choose a CRM?

When choosing a CRM, be realistic about your IT competency and your needs, as well as how much you want to spend. You need a balance between ease of use and the features included.

Typically, the price is determined by the number of users, the number of customer records, storage requirements, and complexity of features.

Most vendors offer a free trial of CRM so that you can examine how the system will work for you and how customer support is done!

Concluding Remarks

The major priority of businesses is customer relationships. Always remember- the customers are more responsible for generating sales.

 You have more powerful products to provide, however, if you do not consider your customers the best, then, you will not sell!!

Hence, generating better relationships with customers is very much important.  And, this is what the management solution provides. It assists you to manage the best relationship with the customers by treating everyone separately, not ignoring them, and accompanying them when you need them.

All you have to do now is to get the best customer relationship management software as per your business needs.  We hope you will find the best one!!

Hopefully, this article has given you the best of the knowledge. If there are some queries or suggestions then let us know in the comment section below.

Thanks for reading!!

Read More
Sanju January 18, 2021 0 Comments

How to Improve the Speed of Your WordPress Website?

WordPress host is a company that is like a database that stores all the website’s data. When an individual registers for a plan and all their media will be saved on the server which is found in the host’s data bank. The WordPress design and development services provide people a simple way to get their hands on the data to control it and transfer it to the clients. There are different kinds of WordPress hosts that one can face in the webpage. Individuals need to select the right host at the initial stage. If not this might lead to serious issues in the future. 

The first and the most commonly used type of WordPress hosting is termed as “shared hosting.” This consists of large hosts in the field like EIG companies like, Bluehost and HostGator. It also comprises providers like Siteground, GoDaddy, Media Temple, and InMotion Hosting. Individuals making use of this hosting will encounter a slow pace due to the increased number of shared admins that start to overcrowd the servers. This can hinder the rapid performance of the site. This could lead to the suspension of the sites or result in downtime of the webpage. Furthermore, any issues that appear with the other sites may leak over into one’s site.

The next kind of WordPress hosting is termed as “Do it yourself on a virtual private server.” This generally comprises bootstrap startups and individuals with more improvement, server administration, and WordPress experience. They are also the presence of the DIY crowd. These individuals are hoping to save money, but they are mostly affected by the accomplishments and achievements in their business. The most common setups may comprise an external third-party VPS provider like the Digital Ocean, Linode, or Vultr. This is provided together with a tool like ServerPilot to handle it more readily.

The final one is the hosting that is offered at Kinsta and it is handled by the WordPress hosting. These types of hosts aid in handling all the tasks related to the backend server. This is done together with providing support when individuals require it. They are optimized to work with WordPress and usually include additional features like single-click staging surroundings and immediate backups. Furthermore, their support teams are also more knowledgeable in terms of understanding the CMS as they are only focused on a single platform on an everyday basis. 

Kinsta is a platform that brings WordPress hosting to the next phase. Their hosting server does not come under the traditional hosting groups.  Their whole infrastructure is created on Google Cloud Platform and it is varied from the traditional shared, VPS, or allotted framework. Furthermore, every WordPress site that is found on the server functions in an isolated manner which comprises of the software storage which comprises of all the software 

Every WordPress site on the platform runs in an isolated software container that contains all of the software resources which is required to run the sites like Linux, Nginx, PHP, and MySQL. This can be understood as the software can function on each web page but it is entirely private and it is not shared even among the own sites.  

Figure 1: Kinsta hosting architecture

The container is present on every website and it works as an online tool in the GC data centers. This optimizes the Google Could platform sophisticated network services which are in turn then used for low-profile data interchanges. In addition to this, every system has many CPUs and GB consisting of RAM. These hardware features can be seen in the delegated areas for the virtual systems. This is a key feature that is needed as the basis and is essential in the short run. It is also termed auto-scaling. As compared to the other hosts like the Google Cloud Platform’s other basic virtual tools, they help to systematically design C2 VMs that are made available to all its customers in their designated areas. In addition to this, the C2 machines are commonly used for CPU-heavy functions such as scientific modeling and artificial intelligence. They are also an outstanding tool for the quality of performance and in WordPress hosting. When individuals exit a WordPress site from a general-purpose VM to a C2 VM this has been tested to improve the output by double the amount.

PHP is a software that is available to all and it is a programming language that is used in the creation of websites. The major portion of the WordPress software is developed using PHP is written in PHP together with the plugins and various subject matter. This gives added value to PHP as it is a key tool for WordPress. You should ensure your WordPress host offers at least PHP 7 or higher. There are varying updates of PHP that the admin can render on the server. The newer PHP helps in providing a great improvement in the accomplishment of the server. Furthermore, the benchmarks that are attained by PHP in the current days can process up to threefold the number of requests. Furthermore, this can improve the host’s control panel receptivity. 

Figure 2: WordPress 5.0 PHP benchmarks

TheBest WordPress design and development servicescan be sped up by the usage of other platforms that one can use to improve the speed of their WordPress website are by modifying the themes. This can be done using GeneratePress, OceanWP theme, and Astra

In conclusion, many users are keen on finding various ways to enhance the speed of their WordPress design and development services. Thus, using the different fast site to help improve the rankings, reduces the time taken for the search engines, speeds up conversion speed, increases time on site, and reduces the rebound rates. As users prefer a fast website that responds quickly to their touch. Hence, making these modifications to the system can improve the speed of the service. 

Read More
Sanju January 13, 2021 0 Comments

Businesses Can Use Moodboards Wisely to Modify the Website Design till Perfection

Web Design is something that you can only perfect with time. It will be a miracle if you can get a perfect design in the first attempt and don’t have to change a single aspect. The proceedings can get challenging as you start developing the website and have to launch your business in a big city like Dubai. Thus, launching your business in a megacity is a daunting project, and that’s why making a solid impression with a website is a necessity right from the word go.

If I tell you that there is a way to change the website’s design as you move on, based on user feedback, what will be your reaction? Sounds great, isn’t it? There is a process called moodboard through which you can get a project done while it is being modified all along. This can make things work for a business and offer them good support all along. 

Moodboards to the Rescue 

Moodboards can be termed as a collage of colors, images, and different design elements that can fetch numerous reactions. Using moodboards enables a designer to quickly present multiple directions and get feedback from the users to incorporate changes in the website. The process is not new but still hasn’t caught up with the masses. So, it will be an excellent way to implement this for a new project.

Moodboards can make things easier for the designers and their clients as it helps them in various ways. Designers can make things work for their clients in a way that is both efficient and effective. Thinking about how you can make a mark online with a stellar page? Try Moodboards, and you will definitely like the results. 

The following are some of the advantages of knowing what to expect when you opt for this aspect. 

Design Guide 

Businesses can use this as a design guide to thinking out of the box. Working responsively and how to make design look awesome is what you need to do. Surely, there are many ways to achieve excellence so that there is more to offer for everyone. Think about how you can have a great way forward with designs doing the talking on your website. 

Effectiveness

Moodboard is a client-facing tool that offers support to customers to interact with the designers. There are several ways for which you need a direct conversation to make things count. For instance, if you want to make the design minimal or bright, you can use these words, and your designer will work accordingly. He will ensure that only the particular aspects of the design will be touched, and everything else will remain intact. This will make your design don’t have a radical change so that the content also needs to be altered. 

You can also ask for some innovation too so that the design can be changed altogether. This process will not be easy as an across the board change will take time to implement. Some other words, like innovation or trendy, can be taken differently by designers, their clients, or project managers. So, what is the remedy, and is the moodboard as effective as it is touted by all? 

Let me shed some light on this aspect for more information for my readers.

Effectiveness of Moodboard in Web Design

Some of my readers may be wondering how this can translate into something really creative when it comes to web design. There are certainly some factors that you need to think about so that you can benefit greatly from it. There are hurdles for people who like to work perfectly on their design as a new process like moodboard can be difficult to grasp at first, but with time it can be perfected. 

For example, suppose a business owner is envisioning changing the entire navigation of his website for the better. What is the remedy here? Designing for the medium comes into play so that there is more for the customers to get excellent support from the designers. A moodboard for a web project can be initiated so that the designer knows he has to change the website’s navigation.  

It can be a real test for the designer to change things rapidly as it is not something easy to achieve. Still, the designer has a lot of repertoire up to his sleeves as moodboard offers him much liberty. There is a full collage of options available for him so that he can use whatever he feels will work for the assigned task. Elements such as button styles and image styles can perfect the navigation to make it user-friendly. 

Scale and Complexity of the Projects 

There are many ways in which things can be perfected according to the requirements of the client. For example, a whole project needs to be implemented properly so that it is taken seriously by the end-user. A hurried job will never work for even a small web design project having just 4-5 pages. The designer must never go for short-term goals so that he may implement a strategy that may not work in the future. 

The projects’ scale and complexity cannot be measured by merely the number of pages or pictures on it. A project may look smaller in size but can be complex enough. For a company with a lot of images on its product pages, a major change can be hard to implement. There is no one-size-fits-all solution available as everything is customized. Moodboards are useful in most cases, and that’s one reason for their popularity.

All of the scenarios mentioned above call for an experienced team or designer that can do the job well for you. Select a renowned website design company Dubai having expert-level moodboards experience. 

Over to you

If you think that you can add something valuable to this blog or want to ask any questions, don’t be shy, and please speak-up. For any feedback too, kindly use the comments section below. 

Read More
Sanju January 12, 2021 0 Comments

6 Effective Tips to Write SEO Friendly Content

Do you want to grow your business without increasing your chosen budget? Then you should make sure to create SEO friendly content.

Here’s how it works.

SEO (Search engine optimized) websites with strong authority and a good backlink profile rank were higher in the search engines.

If your website displays on the top of the main page, you will gain more clicks, shares, likes, and buyer engagement.

If nobody ever discovers your webpage, then also the quality-written articles are pointless.

Obviously, if you want to grow your business, you should write SEO-friendly content.

I’m not declaring it’s smooth. There is a lot of thought and vision that goes into generating powerful SEO friendly content.

But once you study the basics and add them to your content production procedure, you will see it will produce attractive results without including your workload.

Power this up with some promotional activities, like sending email marketing newsletters to your touches list and a good marketing funnel, and you are suited to go.

But for today, let’s hold the point of SEO friendly content.

Here’s what you will learn about.

  1. Use your keywords wisely
  2. Use headings and sub-headings
  3. Optimize the length of article
  4. Do internal link
  5. Optimize your images
  6. Make the content shareable

Use your keywords wisely

Few writers like to just sit down and begin writing. They leave SEO for the last lines.

Others begin by noting down the keywords they want to include into their content.

That’s the approach I prefer.

You begin by recognizing keywords relevant to your topic. You either come up with them off the top of your head, use the keyword planner tools like the one from Google, use a more advanced SEO tool like Ahrefs or SEmrsuh, or hire an SEO firm to do that for you.

If you have not started this process just yet, you have to start with this pattern to good keyword research.

And once you begin writing, use the keywords in the title, H1 (Heading 1), meta descriptions, ALT tags, and main body.

Use headings and sub-headings

Using headers and sub-headers does various things for SEO.

First, it makes your writing skimmable and accordingly simple to read for your normal readers. People are more inclined to share articles that are easy to understand.

The same goes for search engine robots. When crawling through your site, they’ll recognize your Headings and utilize them to better know your content, like which parts are the most notable ones and so on.

Also, having Headings and sub-headings improves the keyword congestion, but remember not to misuse this to manipulate the algorithm.

Optimize the length of article

In the past, most blog posts you’d read would have up to a few hundred words. It was a figures match, the more posts you would publish, the more traffic you would get.

These days, This nearly impossible. Even on the current blog, you are reading right now, you will mostly discover content that is 1,500+ words, and published less frequently.

That’s because, in the last several years, Google has shown that it gives more priority to longer, higher-quality content. They intend to present their users with the best possible answers and this often heats down to having posts that provide the most thorough answer to the reader’s query.

It’s not good practice to write 300 words content anymore. But it’s also not about making your content too long.

Look at your Google Analytics reports and notice which posts make the highest engagement for you. Which are visited the most of time and which ones are read for the long period of time? And then, which ones generate the highest conversions, for example: newsletters or  sign-ups.

Do internal link

One of the main factor search engines ranks content is by the amount of backlinks they get.

Good content leads to get a high number of backlinks, both external and internal.

If you want to get high traffic and rank your old content higher, on SERP then you can’t forget to link to them from your latest posts.

This helps the search engine crawlers, and people, to find your most suitable articles.

Also, links to high-quality, reputable websites increase the efficacy of your website. The better the links, the higher your website will rank in search engine results page.

Also, utilizing reliable sources within the body of your text builds trust with your readers.

Optimize your images

Images are important to make your content engaging and shareable. People are far more likely to buy from a firm whose website has beautiful and related photos.

You can optimize the photos by including keywords in the image files and giving the ALT tags.

Make sure you also optimize the file size of the photo. Pictures that are too large will slow down the load time and damage the SEO.

Make the image size as small as possible without effecting the visibility or quality. Normally image editors will let you do that with their buit-in features. If yours has not got it, an alternative is the Squoosh app, a free tool that allows you to resize and reduce your image file size quickly.

Make the content shareable

So, you have successfully trained to write an SEO-friendly, content-rich, interesting article that people desire to read. The current step is to make it shareable. Websites like ShareThis make it easy to add social media buttons to your website so individuals can share the content easily.

Bonus Tips:

  1. Research suitable keywords.
  2. Know the right word limit.
  3. Allow Google to find the format for your content.
  4. Create an outline by analyzing Google’s first page results.
  5. Make a record of questions from the “people also ask” segment of the search.
  6. Post title for users & meta title for Google (keywords in titles).
  7. Post meta description (optimize it for decent CTR and use your target keyword 1 time).
  8. Image Alt text (use keyword).
  9. Interlink in the post using relevant anchor text.
  10. Post permalink (remove end words from permalink).
  11. Use proper heading tags (keywords in H1, H2, tags).

Read More
Sanju January 10, 2021 0 Comments

Is Web Design a good career?

The digital world has paved the way of different digital marketing methods for the purpose of growth of your business with online presence. The digital marketing methods are being termed as a good career as well as best economic opportunities. Web designing is one of the most important in this regard that is becoming trendier in the ongoing era.

The field of web designing is getting momentum in the ongoing era of technological innovations when it is being expected that the web designing will grow by 27% by 2024. According to The Bureau of Labor Statistics, the persons who have knowledge and skills of different types of programming languages as well as digital tools would have golden economic opportunities in future.

Web Development has been growing rapidly for many years. The trends of web development are changing day by day because of the innovations. The field of web development is not as old as it was before ten years ago. Now there is a race and competition in the field of web designing.

How Web Designing a Good Career?

Most people have questions about which field has the brightest scope regarding earning and grooming professionally. Especially in the field of digital marketing, people are more concerned about the choice of the field that can give them a handsome package with great exposure. In the ongoing era, that will be not wrong to say that the field of web designing has become the best field as it contains multiple and highly advanced skills which can help you to polish your skills. The traditional marketing patterns have been replaced with the highly innovative and technological methods which are giving a vast space to web designing. That is the reason; web designing is becoming an all-seasoned career because if you have skills in this field, you are the Rockstar of your field that will not only help to earn handsome but will also make your career brighter. The statistical data of web designing corroborate the narrative that web designing is becoming a successful career. So, if you are looking for the right profession to make your career in the field of digital marketing, then do explore web designing. TopNotch Technologies also offers fair opportunities to polish skills in the field of web designing.

Enjoy Endless Opportunities

People who are newer to the field or who are confused whether to choose the field of web designing should go for the career in the field because you will find endless economic and very beneficial opportunities in the field. The field of web designing is so diverse as it has great economic avenues not only in local but also in international markets. However, the important thing you must keep in mind is the percentage of opportunities depends on your skills and experience. If you have good experience as well as skills in the field, then you can easily grab the opportunities at all levels which will help you to enhance your exposure.

Growing Industry

The industry of web designing is growing rapidly with the passage of time. Especially, the digital marketing and the increasing trends of online presence of business paved the way for the growth of the web designing industry because whenever a brand needs to make sure its presence online, web designing is an important and among the most basic things which are required to fulfil the need in order to launch a website. So, as the industry of web designing is creating multiple opportunities for those people who have skills of web designing. That is the reason; it is termed that the field of web designing is the all seasoned field whose importance could never be denied. And another important thing is that the industry is going up with the passage of time. You need not worry about the right choice of profession because web designing is the right choice if you have basic knowledge and skills related to web designing. But the earning in the field totally depends on the advancement of the skills which you get.

More Secured Career

Every person is ambitious in the ongoing era to get the job that is more secured so that they could focus on the enhancement of their skills without any mental agitation of job security. So, web designing is the all seasoned job that is more secure than any other field because you can be a freelancer. You can opt the option of working from home or from your desired location as a web designer that will not only save your time but also help you to be mentally satisfied because your job will be secure just because of your skills. So, that is an important thing that you must polish your skills so that companies could prefer to avail your services because of your refined skills. As much as your skills would be refined, your job will be secured.

Should you go for a web designing career?

Most students have some basic questions in their minds about their career. They mostly remain worried until they are not hired because they usually have inadequate skills which are technical enough. So, web designing is a good career. But the most important thing that is usually suggested by career and counseling experts is that you should always pursue the career that is nearest to your passion and interests. But if you have the passion to excel in the field of web designing.

The Bureau of Labor Statistics has already enunciated the fact with the fair statistical data that corroborates the narrative that the industry of web designing is getting momentum with rapid growth. It also defined that the person who has polished and updated skills of web designing will have more opportunities in the womb of time.

Minimum Qualification

Most people have misconceptions about the required qualification for web designing. They think that they need higher qualifications for the purpose of joining the field of web designing that is totally misconception because there is no need to have higher education or degree in order to join the field of web designing. What you need is the skill to get a job and excel in the field. Even, if you do not have education, no matter what, you must have skills as well as passion and interest so that you could establish yourself as well as move for a better and brighter career.

Earn Handsome & Make Good Living

Earning handsome is not only the need of the time but also the desire of every person who intends to invest their energies in the digital marketing world. Even when people or students are at the stage of deciding to join the field of web designing or other, the most important question that they ask is the earning ratio of the field. If you talk about the earning ratio of the field of web designing, it is really handsome and more than your reasonable expectation.

According to the Statistical data, the median salary of a web designer is around $72140 in 2017. It could be estimated that the expected range of salary could be $61738 and $82468. The cost is really handsome and really encouraging with no qualification requirement.

Learn and join web designing and grow to make your career brighter.

Read More
Sanju January 7, 2021 0 Comments